Refund and Returns Policy

General Policy

At Elitegar, we are dedicated to delivering premium products that meet rigorous quality standards. Our products undergo thorough quality checks before shipment to ensure customer satisfaction.

Returns

Elitegar does not accept returns except in cases where items are received damaged. If you receive a damaged item, please contact us within 7 days of delivery to initiate a return process. Items must be returned in their original packaging.

Refunds

Refunds are strictly limited to cases of damaged goods. Upon receipt and inspection of the damaged item, Elitegar will verify the damage and, if confirmed, will issue a refund to your original method of payment within a certain number of days.

Exceptions

Please note that due to the nature of our products, we cannot accommodate returns or exchanges for any reasons other than damage.

Need Help?

If you encounter any issues with your order, such as receiving damaged goods, please contact our customer service immediately via the contact form on our website.